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Real-time tracking

Real-time tracking for admission teams

See every call, lead and admission as it happens. Dashboards refresh themselves, alerts arrive instantly, and you always know who is working right now.

Self-refreshing dashboards

KPIs, hour-wise activity, the callers table, branch comparison and target progress reload automatically after every change, usually within a few seconds.

Who is online now

See which staff are active right now (active in the last 5 minutes) and on which device: Android, iPhone or web.

Last seen per person

Last-seen and last-login time for every staff member, plus app adoption by day.

Calls as they happen

Every call appears in hour-wise activity with outcome and talk time as soon as it's logged.

Instant push notifications

Personalised {name} announcements with images to Android, iPhone and web.

Callback reminders

An alert 15 minutes before each callback is due, and again when it is 1 hour overdue.

Walk-in alerts

At 9 AM each person gets today's target, pending follow-ups and walk-ins due.

Morning report at 8 AM

Yesterday's numbers, ready in every manager's dashboard, scoped to their branches.

Apps that update themselves

The Android app updates from inside the app; web and iPhone apps check for new versions every few minutes.

What "real-time" means here

Honest timings

  • Dashboards: refresh automatically after each change, usually within a few seconds
  • Online now: staff active in the last 5 minutes (apps send a heartbeat every 2 minutes)
  • In-app notification bell: checks every 60 seconds; push notifications arrive as soon as your phone receives them
  • Reminders: checked every 20 seconds; sent 15 minutes before a callback and at 1 hour overdue
  • App updates: web and iPhone apps check every 3 minutes and when reopened

ConnectNow shows call outcomes and durations after each call is logged. It does not record or let managers listen to calls live.

Live activityIllustrative · demo data
    412Calls today
    286Connected
    23Online now
    9Admitted
    Live dashboard

    A dashboard that never goes stale

    When anyone logs a call, walk-in or admission, every open dashboard is told and refreshes its numbers on its own, usually within a few seconds.

    • Today, Yesterday, This month or Custom periods
    • Branch comparison and targets update too
    • Tap any number to see the leads behind it
    A dashboard that never goes stale
    Activity

    Hour-wise activity, live

    Watch calls, connected calls and talk time build up hour by hour through the day.

    • Filter by caller, outcome and hour
    • Incoming and missed calls from leads included
    • Export any period to Excel
    Hour-wise activity, live

    Fill more seats this admission season

    Start free for 14 days with up to 5 users. No card needed. Set up in under 10 minutes.